CVS Health × TrueFoundry · Senior Forward Deployed Engineer
Feb 2024 to present · Remote (USA)
- Embedded with a Fortune-5 healthcare buyer as the technical owner of their enterprise GenAI platform: voice agents, agentic workflows, and the platform plumbing underneath.
- Led the design and rollout of a voice-agent platform that replaced legacy IVR flows; outbound deployments reached ~95% containment without escalation.
- Core contributor to Cognita, TrueFoundry's open-source RAG framework (4.4k+ GitHub stars).
- Forward-deployed solutions architect into enterprise GenAI engagements (large pharma, industrial): scoping, prototyping, hand-off to customer teams.
- Built internal platforms: a meeting-intelligence and realtime voice product, an MCP registry/guardian for tool governance, and an enterprise RAG framework.